Third Republic are proud to continue our partnership with a market leading pioneer who are looking to further expand their Salesforce team with a confident Salesforce Administrator. In today’s digital society, connectivity is key, and this business has been enabling communication for nearly four decades, by connecting individuals around the world.
What You'll Be Doing:
• Offering daily support with respect to Salesforce application
• Overseeing requests and incidents and addressing them timely in the ticketing system
• Overseeing user licenses, making provisions for user accounts, and permission set assignments
• Creating and making changes to formula fields, validations, sharing rules, record types, assignment rules, reports, views and dashboards
• Communicating with users to recognise their needs
• Offering assistance in training content creation and user training
• Offering support in the communication, management and planning of releases
What You'll Bring to the Role:
• Diploma or Degree in IT (Information Technology) or in a similar area with solid experience within the IT setting
• Experience offering business application-specific tier support of level 1 and/or 2 to end users
• Rich experience in the Salesforce Administrator role
• Efficient in collaborating and communicating with business users as well as other members of a geographically scattered team
• Experience in Service and Sales Cloud executions (Desirable)
• Experience in marketing-specific automation platforms, such as Pardot (Desirable)
• Experience in Continuous Delivery/ Continuous Integration processes and tools (Desirable)
• Experience working in an Agile setting (Desirable)
• Must have the eligibility to work in the specified location (Desirable)
Your Benefits:
• Salary: £40,000 to £50,000
• A welcoming and inclusive working culture
• Flexible working to ensure optimum work-life balance
• Education support
• Staff discounts
• Season ticket loan
• Pension
